Handbook

Work Order & Maintenance Requests

All non-urgent, non-emergency work orders and maintenance requests are entered into Angus (tenant work order system). Once the work order is entered by the tenant, a “ticket” is generated and the appropriate staff member is notified electronically (i.e., dayporter if a janitorial request, engineering if a maintenance request, management office staff for all other requests).

The main tenant contact for your company will be set up on the system with a login and password. They will also be provided with a brief tutorial on how to enter the work orders.

Additional staff may be added to the system by filling out the tenant information form.

If you have an urgent request or in the event of an emergency, please call our office immediately at (408) 572-8450.